Welcome to Callmedia
Callmedia provides the complete contact centre solution. From software and consultancy through to implementation and support, we deliver on our key goal - making your contact centre work better.
Callmedia provides contact centre systems for inbound, outbound and multi-channel call centres. Callmedia specialises in providing call centre systems which adhere to the strictest codes of practice and regulation while delivering great productivity.
Callmedia has clients in all market sectors from financial services and banking through manufacturing, retail, outsourced contact centre operators, utilities, government and collections.
In addition to contact centre systems, Callmedia provides consultancy, professional services, tailored support services and managed services to deliver on our key aim of making contact centres work better.
What makes Callmedia different?
Complete solution...Callmedia is a single solution covering inbound, outbound, multimedia, CTI, reporting, blending and routing.
Easy to use...
Callmedia uses a Windows-style interface for all reporting, configuration and management tasks.
Easy to deploy...
Callmedia is simple to install, configure and run. This keeps service costs down and starts delivering value more quickly.
Integration-friendly...
Callmedia can be integrated with virtually any environment.
Practical...
Callmedia's design is the result of many years of call centre experience and its evolution is driven by regular customer feedback.