Who is Azzurri Innovations?

Azzurri Innovations is a UK-based software development house with over 15 years’ experience of contact centre solutions and communications technology. Our two main areas of focus and expertise are contact centres and communications cost management solutions.

Azzurri Innovations helps to plug the gaps between what mainstream telecoms vendors are offering and what organisations actually need to compete effectively.  

How do we accomplish this?

• Through developing unique software solutions in-house to solve specific customer challenges.
• Our comprehensive software integration capability enables us to provide customised applications based on specific customer requirements - as well as providing standard integration between our products and a wide range of market-leading products. 

Our 30 strong dedicated development and integration team are highly experienced and accredited with best-of-breed technology vendors, across all aspects of the enterprise communications stack.

Our range of software solutions include:

• Callmedia Expert Contact - our multi-channel contact centre system
• Callmedia Advance – our Ofcom compliant predictive dialler system
• Contact Centre Assistance Suite – a range of software products designed to enhance the Avaya Call Centre Elite product
• Intelligent Telecoms Expense Management – our telecoms expense management system for mobile and fixed line services

Azzurri Innovations is a division of Azzurri Communications >>