Callmedia Advance is the world-class outbound call management application from Callmedia, providing preview, progressive, and predictive dialling that is fully compliant with regulations - and gives you the performance you need.

Featuring advanced list management, and self-regulating operation, Callmedia Advance provides a dramatic increase in productivity for outbound calling. It can be fully integrated with your existing applications and systems, providing even greater productivity gains.

Controlling all aspects of outbound calling - call scheduling, call recycling, and user, list and team management - it enables you to manage multiple campaigns using preview, progressive or predictive dialling and integrates directly with your telephone system. As a result, users retain a single handset on their desks and can easily switch between outbound dialling and inbound call handling.

• World leading performance with compliance
• Automatic Pacing control
• Predictive, Progressive or Preview dialling in any mix
• Priority List Blending
• Sophisticated recycling plans for unconnected calls
• Full compliance with OFCOM and DMA dialling regulations
• Real-time and historical reporting
• Open standard-based reporting
• Simple and easy-to-use administration interface
• Blending with inbound calls, emails, SMS, web call-backs and web chat
• Integrated call scripting tool