Latest News
‘Call Me’ button turns community interest into sales, helps resolve post sales issues Fareham, UK, September 2009: Callmedia, the UK’s leading developer of contact centre ...
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Tuesday, 22nd - Wednesday, 23rd September 2009.Callmedia User Forum at Call Centre Expo, Birmingham NEC.For the third year running we are holding our Callmedia User Forum at the ...
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Callmedia is delighted to announce that version 4.4 is now Generally Available.Callmedia 4.4 delivers many new features to help your contact centre work even better. Just some of the exciting new ...
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Callmedia is delighted to announce a new range of PC servers pre-installed with Callmedia software.The new range of hardware is based on highly resilient industry-standard servers, and comes with ...
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Callmedia hosted its annual User Forum at Call Centre Expo 2008 on 16th to 17th September 2008, at the NEC, Birmingham. During the two day exhibition and conference, attendees saw the new Callmedia ...
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PERSONALISATION AT THE CONTACT CENTRE MADE A REALITY WITH THE LAUNCH OF CALLMEDIA 4.4 Call Centre Expo, UK, 16-17 September 2008 - The ability to personalise contact centre operations, ...
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Callmedia today announced that it again received Avaya's DevConnect Compliant award for its multi-channel inbound, outbound and Computer Telephony Integration (CTI) product suite. The compliance ...
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Callmedia is pleased to announce that the second annual Callmedia User Forum will be held in conjunction with the Call Centre Expo and CCF Conference at the National Exhibition Centre on the 16th ...
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Callmedia's Rufus Grig will be among the speakers at a forthcoming open meeting of the UK's Direct Marketing Association (DMA) on the future of telemarketing. Among the other speakers are fellow DMA ...
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This month Ofcom closed its latest consultation on the use of predictive diallers in the UK. As had been predicted by Callmedia, the consultation focussed heavily on the use of Answer Machine ...
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Callmedia will be appearing at the Annual CCA Customer Contact Convention in Edinburgh this November. Taking place at the EICC on the 6th & 7th November, the convention is a gathering of almost ...
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Callmedia hosted its inaugural User Forum at Call Centre Expo 2007 on 26th to 27th September 2007, at the NEC, Birmingham. During the two day exhibition, attendees visited the Callmedia User Forum ...
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Callmedia's Managing Director, Rufus Grig, will be presenting a paper this month at the Contact Centres World Africa 2007 conference in Johannesburg, South Africa, on the future of outbound contact ...
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Callmedia, the UK based provider of contact centre systems and specialists in responsible dialling, have published a white paper calling for an end to the practice of automatic detection of answering ...
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Fareham, UK, 23rd March 2007 – Callmedia, the UK’s leading developer of contact centre software, today announced the appointment of Shane Wallis as sales director. Bringing over 12 years ...
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The issuing of fines to four businesses in January 2007 by Ofcom, the UK telecommunications and broadcast regulator, has ended any doubt that Ofcom is serious about acting over silent calls. In ...
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