On 20th December 2016 Ofcom published a revised statement of policy on the exercise of its enforcement powers regarding persistent misuse of the telecommunications network. This is essentially the document that governs how individuals and companies should behave when...read more
Contact centre solution will natively integrate with leading unified communications (UC) platform ExCeL, London, 01 November 2016: Callmedia, a Maintel company, has today launched a new version of its flagship Callmedia Expert Contact™ product which is compatible with...read more
Webinar Recording: Want to add power and speed to your customer journeys?……take a look at our new engine.
Callmedia is already one of the most complete contact centre technology platforms available. Its about to get even better. We've now launched a new Callmedia component – a powerful Workflow Engine from Infinity, a leading player in the field of customer experience...read more
A 15 year partnership driving growth and ongoing success for the outsourced call handling specialist Challenge Frontline wanted to have the very best contact centre technology right from the start in order to deliver the quality of service – and the long-term growth –...read more
Interaction history and new user interface for Callmedia Expert Contact the results of Callmedia's agile development to accelerate innovation London, 23rd October 2014: Azzurri Communications, the UK’s leading independent provider of managed communication services,...read more
Azzurri Communications, the UK’s leading independent provider of cloud and managed communication services, today announced that it has once again been awarded “Application Development Gold Status” by Microsoft.read more