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Callmedia is already one of the most complete contact centre technology platforms available. Its about to get even better. We’ve now launched a new Callmedia component – a powerful Workflow Engine from Infinity, a leading player in the field of customer experience workflow and scripting software.

This Webinar replay sees Callmedia’s Paul Cox interviewing Nick Ray from Infinity about the software, what it can do and the benefits it can deliver to your organisation AND your customers. To watch the webinar in your own time, click here.